Last Updated: August 30, 2026
AVDACS Configure
Software End User License Agreement
This Software End User License Agreement (this "Agreement") is a binding agreement between AVDACS LLC ("AVDACS") and the business or other legal entity that obtains the Software ("Licensee"). If an individual accepts this Agreement for Licensee, that individual represents that the individual has authority to bind Licensee.
BY SELECTING "I ACCEPT THE AGREEMENT" IN THE INSTALLER, ACCEPTING THIS AGREEMENT DURING CHECKOUT OR TRIAL REGISTRATION, DOWNLOADING, INSTALLING, ACTIVATING, ACCESSING, OR USING THE SOFTWARE, LICENSEE ACCEPTS THIS AGREEMENT AND AGREES TO BE LEGALLY BOUND BY IT. IF LICENSEE DOES NOT AGREE, LICENSEE MUST NOT DOWNLOAD, INSTALL, ACTIVATE, ACCESS, OR USE THE SOFTWARE OR DOCUMENTATION.
The Software is licensed, not sold. Except for the limited rights expressly granted in this Agreement and an applicable Order, AVDACS and its licensors reserve all rights in the Software and Documentation.
Definitions. For purposes of this Agreement:
"Activation" means the server-confirmed association of an Entitlement with an Installation Identifier.
"Documentation" means AVDACS user guides, help files, release notes, and installation instructions supplied with or for the Software.
"Entitlement" means the signed or server-maintained record that identifies the applicable product, license type, License Term, Activation limit, Paid-Through Date, and license status.
"Fees" means the charges and applicable taxes identified in an Order, excluding a no-charge Trial.
"Installation Identifier" means a privacy-preserving identifier generated for an installation and used to enforce the applicable Activation limit. It is not intended to disclose the user's name, files, passwords, or payment information.
"License Term" means the Trial period, monthly subscription period, annual subscription period, or other period stated in an accepted Order.
"Order" means the applicable checkout record, invoice, quote, purchase order expressly accepted by AVDACS, or other written ordering document identifying the Software, license type, Fees, Activation limit, and License Term.
"Paid-Through Date" means the date and time through which the applicable subscription Fees have been successfully paid.
"Person" means an individual, corporation, partnership, limited liability company, governmental authority, or other legal entity.
"Software" means the AVDACS Configure object-code application, including generally available Updates provided during an active Entitlement.
"Subscription" means a paid, automatically renewing monthly or annual license identified in an Order.
"Third Party" means any Person other than Licensee or AVDACS.
"Trial" means the one-time, no-charge, seven-day evaluation license described in Section 4.
"Updates" means bug fixes, patches, compatibility changes, and feature updates that AVDACS elects to make generally available to licensees with an active Entitlement.
Business Use and Authority.
The Software is offered for business and professional use, not for personal, family, or household use. Licensee represents that it is acquiring and using the Software in the course of business or governmental operations.
The person accepting this Agreement represents that the person is of legal age and has authority to bind Licensee. Licensee is responsible for its employees, contractors, and other authorized users who access the Software through Licensee's account or Entitlement.
License Grant and Scope.
Subject to Licensee's compliance with this Agreement and, for paid licenses, payment of Fees, AVDACS grants Licensee a limited, non-exclusive, non-sublicensable, and non-transferable license during the applicable License Term to install and use the Software in object-code form for Licensee's internal business or governmental operations.
An individual paid license permits one active computer at a time. A company, bulk, or specially priced license permits only the higher Activation limit expressly stated in the applicable Order.
Licensee may make a reasonable number of archival backup copies of the installer and Documentation, but each use of the Software remains subject to the applicable Activation limit. Trial installers may not be redistributed.
Licensee may use the Documentation solely in connection with authorized use of the Software and may make reasonable internal copies for its authorized users.
Separately labeled free tools are not governed by this Agreement. Each free tool is governed by the license distributed with that tool, including any permission to redistribute it.
Trial Terms.
The Trial begins at the time of first successful Activation and expires exactly seven days later. The Trial has no grace period.
No payment card is required for a Trial, and a Trial does not automatically convert to a paid Subscription. Licensee must affirmatively purchase a paid Subscription to continue use after the Trial expires.
Unless AVDACS expressly authorizes otherwise in writing, each business may obtain only one Trial per Software product, account, and Installation Identifier. Licensee shall not create duplicate accounts, alter identifiers, or use another method to extend or repeat a Trial.
A Trial is provided solely for Licensee's internal evaluation. Licensee may not redistribute the Trial installer, share Trial credentials or license information, or make the Trial available to a Third Party.
When the Trial expires, the Software may block licensed functions and display a Trial-ended message with links to purchase a monthly or annual Subscription.
Subscriptions, Renewal, Cancellation, and Grace.
A monthly Subscription renews for successive monthly terms, and an annual Subscription renews for successive annual terms, unless Licensee disables automatic renewal before the scheduled renewal. The applicable price, billing frequency, and next renewal date will be shown at checkout and in My Account.
AVDACS will send one renewal notice to the account email approximately seven calendar days before each scheduled monthly or annual renewal charge, or earlier if required by applicable law or an accepted Order. The Software and My Account may also display a daily countdown beginning seven days before renewal. Licensee is responsible for maintaining an accurate account email address.
Licensee may disable automatic renewal through My Account or another cancellation method provided by AVDACS. Cancellation takes effect at the end of the already-paid License Term. Licensee retains access through the Paid-Through Date and receives no prorated refund, except where applicable law or an express written remedy requires otherwise.
A voluntary cancellation does not receive a payment grace period. The Entitlement expires at the Paid-Through Date if automatic renewal has been disabled.
If an attempted monthly renewal payment fails, AVDACS may permit continued operation for three calendar days after the Paid-Through Date. If an attempted annual renewal payment fails, AVDACS may permit continued operation for seven calendar days after the Paid-Through Date. During this payment grace period, the Software may display an expiration warning and a daily countdown.
If payment is not successfully completed within the applicable payment grace period, the Entitlement expires and the Software may block licensed functions and display a renewal link. Payment grace does not waive the Fees due and does not apply to a Trial, voluntary cancellation, refund, chargeback, revocation, or material breach.
AVDACS may retry a failed payment as permitted by the payment method and checkout disclosures. Licensee can manage payment methods and renewal status in My Account.
Activation, Machine Binding, and Transfers.
The Software uses an Installation Identifier and AVDACS licensing records to enforce the applicable Activation limit. Licensee shall not share a license key, entitlement file, account credential, or other activation material with an unauthorized Person.
To move an individual license, Licensee must deactivate the old computer through the Software or My Account and then activate the replacement computer. AVDACS support may reset an inaccessible installation after verifying the Licensee, Entitlement, and Activation availability.
A transfer between computers under this Section does not transfer ownership of the Subscription or assign this Agreement to another Person. Company and bulk licenses remain subject to their approved Activation limit and administrator controls.
Online Validation and Offline Use.
The Software must successfully validate the Entitlement at first Activation and at the first launch after its cached validation becomes older than 24 hours. After successful validation, the Software may operate normally offline for the following 24 hours, subject to the underlying Entitlement.
If required validation cannot reach the licensing service, the Software should report that an Internet connection is required to verify the license rather than report the license as invalid. Licensee must reconnect and complete validation before licensed functions resume.
While online and eligible, Licensee may use Prepare for Offline Use to obtain a signed, machine-bound offline lease for no more than seven days. An offline lease cannot extend beyond the underlying Trial or paid Entitlement and will not be issued for an Entitlement in payment grace, pending expiration, canceled, refunded, charged back, revoked, or expired.
For an approved computer that cannot connect to the Internet, Licensee may request file-based offline activation from support@avdacs.com. Licensee must provide the machine-bound request file and verification information requested by AVDACS. Any resulting signed license file is valid for no more than seven days and cannot extend the underlying Entitlement.
Because an offline lease is validated locally, a revocation or account change may not take effect on that computer until the already-issued lease expires. Licensee shall not alter system time, request files, entitlement files, signatures, or licensing records to extend access.
Fees, Taxes, and Purchase Orders.
Fees are payable in advance and, except for an express written warranty remedy or as required by applicable law, are non-refundable. Licensee is responsible for applicable sales, use, value-added, withholding, and similar taxes, excluding taxes on AVDACS' net income.
A purchase order does not bind AVDACS merely because it is submitted. A purchase order is accepted only when AVDACS confirms acceptance in writing or issues an Order. Licensee's preprinted or standard purchase-order terms do not modify this Agreement unless AVDACS expressly accepts the conflicting term in a signed writing.
AVDACS may suspend fulfillment or Activation until required payment, tax information, business verification, or purchase-order approval is complete.
Updates, Downloads, and Support.
During an active Entitlement, Licensee may download the current installer and generally available Updates for the licensed Software, subject to download-security and version-support policies published by AVDACS.
AVDACS does not promise that every Update will contain new features or maintain compatibility with every third-party device, firmware version, operating system, or service. Licensee is responsible for reviewing release notes, system requirements, and backups before deployment.
AVDACS support is available through https://www.avdacs.com/support/ and support@avdacs.com. No service level, response time, on-site service, or custom engineering obligation applies unless stated in an accepted Order or separate signed support agreement.
Third-Party Materials.
The Software may include or interoperate with software, content, data, devices, services, or documentation owned by Third Parties and governed by additional or different terms. Third-party license and copyright notices will be included with the Software or published at https://www.avdacs.com/legal/third-party-notices/.
Licensee must comply with applicable third-party terms. AVDACS is not responsible for changes, outages, security settings, firmware, interfaces, or policies controlled by a Third Party.
Crestron Non-Affiliation and Trademarks.
Legal disclaimer: Crestron did not create, does not own, will not support, does not endorse, and is not connected in any way with this application. Do not contact Crestron with questions or support requests.
Crestron and DM NVX are trademarks or registered trademarks of Crestron Electronics, Inc. AVDACS claims no ownership of those marks. Other names and marks belong to their respective owners. References to third-party products identify intended interoperability and do not imply affiliation, sponsorship, or endorsement.
Use Restrictions. Except to the extent a restriction is prohibited by applicable law, Licensee shall not, directly or indirectly:
use the Software or Documentation outside the scope of Section 3 or in excess of the applicable Activation limit;
copy, distribute, publish, sublicense, rent, lease, lend, sell, transfer, host, or otherwise make the Software available to a Third Party, except for an authorized computer transfer under Section 6;
modify, translate, adapt, or create derivative works of the Software or Documentation;
reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive source code, algorithms, or non-public interfaces, except to the limited extent applicable law expressly permits despite this restriction;
remove, alter, or obscure any copyright, trademark, attribution, license, or proprietary notice;
circumvent, disable, interfere with, or misrepresent Activation, license validation, Trial controls, Installation Identifiers, Entitlements, signatures, time records, download controls, or other security features;
use the Software to provide a bureau, hosting, software-as-a-service, time-sharing, or similar service for an unauthorized Third Party;
use the Software for competitive analysis intended to develop or provide a competing product or service; or
use the Software or Documentation in violation of applicable law, an accepted Order, or a Third Party's rights.
Responsibility for Use and Security.
Licensee is responsible for authorized users, account security, local administrator credentials, device credentials, network access, backups, configuration decisions, and results produced through its use of the Software.
Licensee must use reasonable security measures, restrict license and activation files to authorized personnel, and promptly notify AVDACS of suspected unauthorized access, credential compromise, or license misuse.
The Software is a technician aid and does not replace qualified professional judgment, site procedures, change control, backups, testing, safety requirements, device manufacturer instructions, or network and cybersecurity policies.
Data, Privacy, and License Records.
AVDACS may process business contact information, account and Order records, Subscription status, product/version information, Installation Identifiers, Activation and validation events, IP-derived security data, and support communications as reasonably necessary to provide checkout, downloads, licensing, fraud prevention, support, security, and legal compliance.
AVDACS' processing is also governed by the Privacy Policy at https://www.avdacs.com/privacy-policy/. The Privacy Policy should describe applicable retention, security, service providers, international processing, and available rights.
The licensing process is not intended to collect passwords, payment-card numbers, customer project files, device configuration contents, or report contents. Payment-card data is handled by the approved payment provider rather than embedded in the Software.
Ownership and Intellectual Property.
AVDACS and its licensors own all right, title, and interest in and to the Software, Documentation, Updates, and related Intellectual Property Rights. No ownership right is transferred to Licensee.
If Licensee voluntarily provides suggestions or feedback, Licensee grants AVDACS a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without identifying Licensee or disclosing Licensee confidential information.
Term, Suspension, Expiration, and Termination.
This Agreement begins when Licensee first accepts it and continues while Licensee possesses or uses the Software or has an active Entitlement. Each license grant lasts only for its applicable License Term.
An Entitlement expires at the end of a Trial, at the end of a voluntarily canceled paid term, or after an applicable failed-payment grace period. On expiration, licensed functions may be blocked and Licensee must renew, purchase, or cease use.
AVDACS may suspend or terminate an Entitlement on written notice if Licensee materially breaches this Agreement and fails to cure the breach within ten days after notice. AVDACS may act immediately for fraud, chargeback, unauthorized redistribution, license circumvention, security risk, unlawful use, or a breach that cannot reasonably be cured.
Upon expiration or termination, Licensee must cease unauthorized use and, if requested, uninstall the Software and delete license files. Expiration or termination does not eliminate accrued payment obligations or remedies.
Limited Warranty; Exclusive Remedy.
For paid Software only, AVDACS warrants for 30 days after the first paid Activation that the then-current Software will perform substantially in accordance with its Documentation when used in a supported environment. Trial Software, free tools, prerelease features, and third-party materials are excluded from this limited warranty.
The limited warranty does not apply to a problem caused by misuse, unauthorized modification, unsupported hardware or software, third-party firmware or services, network conditions, credentials, malware, accident, failure to follow Documentation, or use after AVDACS supplies a correction.
If Licensee reports a covered failure during the warranty period and provides information reasonably needed to reproduce it, AVDACS may, at its option, repair or replace the Software, provide a workaround, or refund the Fees paid for the affected Software in exchange for termination of the affected Entitlement. This Section states Licensee's exclusive contractual remedy for breach of the limited warranty, subject to rights that applicable law does not permit the parties to exclude.
Disclaimer of Warranties.
EXCEPT FOR THE EXPRESS LIMITED WARRANTY IN SECTION 17 AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SOFTWARE, DOCUMENTATION, TRIAL, UPDATES, SUPPORT, THIRD-PARTY MATERIALS, AND LICENSING SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS. AVDACS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RESULTS, COMPATIBILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE.
AVDACS DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT EVERY DEFECT WILL BE CORRECTED, THAT THIRD-PARTY DEVICES OR SERVICES WILL REMAIN COMPATIBLE, OR THAT OUTPUTS WILL IDENTIFY OR RESOLVE EVERY CONFIGURATION, ROUTING, NETWORK, FIRMWARE, SECURITY, OR HARDWARE CONDITION.
Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVDACS, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE; BUSINESS INTERRUPTION; COST OF SUBSTITUTE GOODS OR SERVICES; OR DAMAGE TO A NETWORK, DEVICE, CONFIGURATION, OR PROJECT, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF AVDACS, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATED TO THE AFFECTED SOFTWARE OR THIS AGREEMENT WILL NOT EXCEED THE FEES LICENSEE PAID TO AVDACS FOR THE AFFECTED SOFTWARE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT THE PARTIES TO LIMIT.
Government Users and Government Orders.
The Software and Documentation are commercial computer software and commercial computer software documentation developed exclusively at private expense. Government users receive only the rights granted under this Agreement and an accepted Order, subject to applicable procurement law.
For a United States Government acquisition, this Agreement applies only to the extent consistent with federal law and the applicable contract. An expressly accepted government addendum or contract term controls over a conflicting provision of this Agreement to the extent of the conflict.
No click-through, installer, website, or Order term requires a government entity to assume an unauthorized obligation, indemnify a Person, choose an unavailable forum, or make a payment in violation of applicable appropriations or procurement law.
Government customers requiring additional rights, offline procedures, security terms, or purchase-order provisions must obtain AVDACS' written acceptance before relying on those terms.
Export Controls and Sanctions.
Licensee shall comply with applicable United States and other export-control, import, trade-sanctions, and anti-boycott laws. Licensee shall not export, reexport, transfer, release, or provide the Software, Documentation, license files, or related technical information to a prohibited destination, end user, or end use without required authorization.
Licensee represents that it is not a blocked or sanctioned Person and will not permit use by a prohibited Person. AVDACS may refuse, suspend, or terminate delivery, Activation, support, or renewal when reasonably necessary for trade-compliance review or legal compliance.
Notices.
Contractual notices to AVDACS must be sent to legal@avdacs.com and to: AVDACS LLC, 1100 Enterprise Way NW, #2305, Huntsville, AL 35806, USA. Support requests should instead be sent to support@avdacs.com or submitted through https://www.avdacs.com/support/.
AVDACS may send contractual notices to the email or business address associated with Licensee's account or Order. Licensee is responsible for keeping those addresses current.
Email notice is effective when received or, if no delivery failure is reported, on the next business day after sending. Postal notice is effective on documented delivery. This contractual notice clause does not alter requirements for service of legal process where applicable law requires another method.
Miscellaneous.
This Agreement is governed by the laws of the State of Alabama, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 20 and applicable law, the parties consent to exclusive jurisdiction and venue in the state and federal courts serving Madison County, Alabama.
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, fire, flood, epidemic, war, terrorism, civil unrest, labor disruption, utility or Internet failure, cloud or payment-provider outage, cyberattack not caused by failure to use reasonable safeguards, governmental action, embargo, or change in law. This clause does not excuse payment obligations already due.
This Agreement, the applicable Order, and the policies expressly incorporated by reference constitute the entire agreement regarding the Software and supersede prior or contemporaneous statements on that subject. A conflicting term in an Order controls only if the Order expressly identifies the conflict and AVDACS accepts it in a signed writing. An accepted government addendum controls as provided in Section 20.
Licensee may not assign this Agreement, an account, Subscription, or Entitlement without AVDACS' prior written consent. AVDACS may assign this Agreement in connection with a merger, reorganization, sale of substantially all relevant assets, or transfer to an affiliate, provided the assignee assumes AVDACS' obligations. A computer transfer under Section 6 is not an assignment.
A waiver is effective only in a signed writing and only for the specific instance stated. Failure to enforce a provision is not a waiver. If a provision is held unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions remain effective.
Headings are for convenience and do not affect interpretation. The parties are independent contractors, and this Agreement creates no partnership, joint venture, agency, fiduciary, franchise, or employment relationship.
AVDACS may require acceptance of a revised agreement for a new Order, renewal, material Update, or continued use after reasonable notice. A revision does not retroactively change a completed paid term unless Licensee accepts it or applicable law requires the change.
Sections 10 through 15 and 17 through 23, together with provisions that by their nature should survive, survive expiration or termination.
Contact and Final Acceptance.
Questions about this Agreement may be sent to legal@avdacs.com. Product and licensing support requests must be directed to support@avdacs.com or https://www.avdacs.com/support/ and not to Crestron.
LICENSEE CONFIRMS THAT IT HAS READ AND UNDERSTOOD THIS AGREEMENT, THAT THE PERSON ACCEPTING IT HAS AUTHORITY TO BIND LICENSEE, AND THAT ACCEPTANCE, INSTALLATION, ACTIVATION, ACCESS, OR USE OF THE SOFTWARE CONSTITUTES AGREEMENT TO BE LEGALLY BOUND BY THESE TERMS.