AVDACS Subscription and Renewal Terms
Version: 1.2 | Effective Date: October 30, 2026
These Subscription and Renewal Terms ("these Terms") apply to paid monthly and annual subscriptions for AVDACS software. They supplement the applicable AVDACS End User License Agreement ("EULA"), Terms of Sale, Refund and Cancellation Policy, Privacy Policy, and accepted Order. Capitalized terms not defined in these Terms have the meanings given in the Terms of Sale or the applicable EULA, and "customer" means the Customer identified under the Terms of Sale. If there is a conflict concerning recurring billing, these Terms control, subject to the governmental-customer provision below and applicable law.
1. Subscription Term and Automatic Renewal
A monthly Subscription renews for successive monthly terms, and an annual Subscription renews for successive annual terms, unless the customer disables automatic renewal before the next renewal charge is processed. Checkout and My Account will identify, as applicable, the selected product, amount due today, renewal price, billing frequency, Paid-Through Date, next scheduled renewal date, and the deadline to cancel before the next charge.
Before requesting billing information for a paid Subscription, AVDACS will present the automatic-renewal terms clearly and conspicuously. Before the customer submits the initial Order and before AVDACS charges the payment method, AVDACS will obtain the customer's affirmative authorization to the automatic-renewal terms. The authorization will be separate from any optional marketing consent. Before AVDACS starts or restores automatic renewal through resubscription, reactivation, an automatic-renewal toggle, early renewal, plan switching, or another similar flow, AVDACS will again present the recurring-charge disclosure and obtain a new affirmative authorization.
A governmental customer may enroll in automatic renewal only to the extent applicable procurement law permits the recurring-payment arrangement and the individual accepting it is authorized to bind that customer. Otherwise, AVDACS will configure the governmental Subscription without automatic renewal. A Trial requires no payment card, does not renew, and does not convert automatically to a paid Subscription.
2. Charges and Order Confirmation
AVDACS will charge the payment method associated with the Subscription for the amount due today and, until automatic renewal is disabled, for the disclosed renewal amount on or about each scheduled renewal date, plus applicable taxes. The initial order confirmation will be provided in a form the customer can retain and will identify the product, recurring price, billing frequency, renewal date or cadence, and how to cancel.
The order confirmation will also state that the Subscription renews unless canceled, the renewal term, the deadline to cancel before the next charge, the cancellation policy, the direct online cancellation link or another direct electronic cancellation method, and AVDACS contact information. The customer must maintain a current payment method and account email address. AVDACS may retry a failed payment only through the applicable grace deadline and as permitted by the payment method, checkout disclosures, and applicable law.
3. Renewal Reminders
AVDACS will send one renewal notice to the account email approximately seven calendar days before each scheduled monthly or annual renewal charge. In addition, AVDACS will send an annual-renewal reminder 30 calendar days before the scheduled annual renewal date and a monthly anniversary reminder 30 calendar days before a monthly renewal that would extend the Subscription beyond each continuous 12-month period. AVDACS may display a reminder in My Account or the application.
Each renewal email described in this Section will identify AVDACS LLC as the sender; state that the Subscription will renew unless canceled; identify the product, renewal term, renewal amount, charge frequency, and renewal date; provide a direct online cancellation link or another direct electronic cancellation method; and provide AVDACS contact information. AVDACS will suppress those emails once automatic renewal is disabled. If applicable law, an accepted Order, or a government agreement requires a different timing, delivery method, disclosure, or cancellation process, AVDACS will apply that requirement.
4. Cancellation
A customer may disable automatic renewal at any time through My Account or another online cancellation method AVDACS makes available. The online cancellation option is available immediately after account authentication, and AVDACS will not require the customer to contact support, complete a survey, or accept an offer in order to cancel. If AVDACS presents an offer or information during online cancellation, an option to complete the cancellation will remain visible and available. If the customer cannot use My Account, an authorized representative may request cancellation at support@avdacs.com. AVDACS may verify the account, organization, authority, and affected Subscription before acting on an emailed cancellation request.
Cancellation stops future renewal charges and takes effect at the end of the already-paid Subscription term. Access continues through the Paid-Through Date. AVDACS will confirm cancellation through My Account, email, or another record the customer can retain. AVDACS will time-stamp every cancellation request received by email. If AVDACS receives an emailed cancellation request before a renewal but verifies it after the renewal charge is processed, AVDACS will refund that renewal charge. A customer may continue to receive transactional messages needed to administer the account, cancellation, or remaining paid term.
5. Price Increases and Material Changes
AVDACS will not increase the price of a current paid term. Before a higher renewal price takes effect, AVDACS will provide clear and conspicuous notice of the new price and how to cancel at least 7 calendar days and at least 5 business days, and not more than 30 calendar days, before the change. Before a material change to the automatic-renewal or continuous-service terms takes effect, AVDACS will provide clear and conspicuous notice of the change and information about how to cancel, in a form the customer can retain, at least 5 business days and not more than 30 calendar days before the change unless applicable law requires a different timing. AVDACS will obtain affirmative consent when required by applicable law, an accepted Order, or an applicable government agreement.
If AVDACS charges a higher price without first obtaining any affirmative consent required by New York law, the affected customer may cancel at any time within at least 14 days after that charge and receive a pro rata refund of the remaining term. This Section does not limit a right to cancellation, refund, or another remedy that applicable law provides.
6. Failed Payments and Grace Periods
If a monthly renewal payment fails, AVDACS may permit continued access for three calendar days after the Paid-Through Date while payment is retried or corrected. If an annual renewal payment fails, AVDACS may permit continued access for seven calendar days after the Paid-Through Date. AVDACS will not retry payment after the applicable grace deadline. Before AVDACS accepts a late payment after an Entitlement expires, it will tell the customer whether payment will restore the Entitlement retroactively or begin a new paid term. A payment retry does not extend the original grace deadline.
If payment is not completed before the applicable deadline, the Entitlement expires and licensed functions may be blocked. Payment grace does not apply to a Trial, voluntary cancellation, refund, chargeback, revocation, unlawful use, or material breach.
7. Effects on Licenses and Downloads
An active or pending-cancellation Subscription may provide the licensed product and protected downloads through the Paid-Through Date. License status may change after cancellation, payment failure, refund, chargeback, fraud review, security review, or administrative revocation as permitted by the EULA and applicable law. An offline lease already issued to an eligible machine may remain usable until its stated expiration, which will not exceed seven days or the underlying Entitlement.
8. Refunds
A voluntary cancellation does not create a prorated refund or a payment grace period. Refund eligibility is governed by these Terms, the Refund and Cancellation Policy, Section 7 of the Terms of Sale, the applicable EULA, an accepted Order, an accepted government agreement, and applicable law.
9. Contact
Subscription questions and cancellation-assistance requests may be sent to support@avdacs.com. Contractual notices to AVDACS must be sent to legal@avdacs.com and AVDACS LLC, 1100 Enterprise Way NW, #2305, Huntsville, AL 35806, USA, as provided in the Terms of Sale. A cancellation request does not need to be sent as a contractual notice.