Description
AVDACS Resolve™ is a downloadable Windows application for business and professional audiovisual-system customers.
Annual subscription details
- $500 USD per year until canceled
- License for one active Windows computer
- Self-service license deactivation and transfer
- Access to downloads and updates while the subscription remains active
- Access continues through the paid term when automatic renewal is turned off
- A seven-day grace period applies only after a renewal payment fails
AVDACS Resolve is an independent technician tool designed to complement Crestron® applications and DM NVX® systems. It does not replace Crestron applications, documentation, commissioning procedures, firmware, or support.
Legal disclaimer: Crestron did not create, does not own, will not support, does not endorse, and is not connected in any way with this application. Do not contact Crestron with questions or support requests.
The initial installer will not be digitally signed. Its download record will provide the version, release date, system requirements, file size, and SHA-256 checksum.
Resolve with AI-assisted diagnosis
Resolve includes optional AI-assisted diagnosis alongside its manual troubleshooting tools. Review collected evidence and the maximum service-credit charge before starting. Suggestions do not automatically change device or switch settings. Licensed manual Resolve remains available when credit runs out or AI is unavailable.
Download and extract the Windows x64 ZIP, then run Setup. Existing settings and reports are preserved during an upgrade.
